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A customer service representative or customer service employee answers customer questions by phone, email and chat and follows up on complaints and orders.
A customer service representative or customer service employee answers customer questions by phone, email and chat and follows up on complaints and orders. Answering customer questions by phone, email and chat, and following up on orders and deliveries are core tasks.
A customer service representative typically earns a market-based salary between €2,200 and €2,900 gross per month full-time; language skills and sector experience push that higher.
A customer service representative or customer service employee answers customer questions by phone, email and chat and follows up on complaints and orders.
A customer service representative typically earns a market-based salary between €2,200 and €2,900 gross per month full-time; language skills and sector experience push that higher. The exact pay depends on your experience, the sector and any shift or weekend allowances. On every vacancy you immediately see the salary and working hours, so you know where you stand beforehand.
No strict diploma is required: communication skills, patience and language skills (NL/FR/EN) are decisive. System knowledge is learned on the job.
Customer service is in demand in e-commerce, telecom, energy, insurers and wholesalers throughout Flanders, often with part-time and hybrid options. View all administrative jobs via our overview and filter by distance to your municipality. Multilingualism is worth gold: bilingual (NL/FR) customer service representatives are scarce and better paid.
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